What even is business analysis?*
*and why do you need it?
Business analysis is a structured approach to understanding how an organisation works, and identifying ways in which how that can be improved, so that it can deliver better products and services to its customers.
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OK, that's a bit of a wordy and high-level description. How about this instead:
As a BA, I look at what companies are trying to achieve, and investigate what might be getting in the way, or, how they could achieve it easier.
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Still quite vague. Let's look at the words:
Business in this context means the business system (more on that a bit later).
Analysis comes from Latin and means to loosen, untie or cut up.
This is a good description of the job - to untie the business system, to see how it works. Once untied, an organisation can understand its mechanisms, processes and other factors that affect its performance.
Anyway, as a BA,
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